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Shipping, Tracking and Cancellation

  • Updated

Shipping

  • Seller must ship within 2 business days of the sale
  • US domestic shipping:
    • Fans will be charged  $4.95 for shipping with $0.50 for each additional item purchased
    • USPS First-class package service for all packages less than 1lb
    • USPS Priority Mail for packages over 1lb 
  • For items greater than $750, signature confirmation is required. For further details, please see our High Value Loss Policy in our Refunds section.



Shipping (Fanatics Authentic) 

Items will ship within 3-5 business days of the sale. 


Changing the Shipping Address 

Once an order has been placed there is not a way to change the shipping address.

 

Tracking

Fans should receive the tracking information via email once an order ships. Tracking can also be found in the App, on the Manage account page.  Click Purchases:

Settings.png

 

On the right side of each order, click the three dots.  

 

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Details about the order, including tracking will display. 


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For order or tracking questions, please contact the Seller.  If the Seller has not responded within 2 business days, please reach out to the Fanatics Live support team.



Cancellation

We do not refund because of Buyer’s regret. It is at the Seller's sole discretion to confirm or deny any cancellation requests. If the Seller denies the request, the sale is final.