Sellers are required to answer fan inquiries within 2 business days of receipt. Examples of inquiries could be:
- Tracking information
- Missing, incorrect or damaged item
- Accidental bid
If you are unable to resolve an issue with the Seller or if you do not hear from the Seller within 2 business days, you can contact the Fanatics Live Support Team two ways:
1. In the App on the Account page, please click Contact Us:
2. or, Email us at email@example.com
The Fanatics Live Support team will do all we can to help. To read more more about out continued commitment to Fans go to Fan Protection.