Can I change my username?
You currently can not self-service changing the username. Please reach out to support@fanatics.live to see if a username change is possible.
Can I delete my account and create a new one (to update the username)?
We advise against this.
- We are not able to recover a deleted account, which means you will not be able to sign up using the same email address (from the deleted account).
- The phone number used for verification will still be attached to the deleted account. You'll need to contact support to have the phone number released.
Can I have more then one account?
Per our terms of use §5.2 (Account registration) "You agree that you shall not have more than one Account at any time."
What happens if I create more then one account?
If you create more then one account at a time, you have violated terms of use §5.2 (Account registration). Fanatics Live will ban any extra accounts and the user may be subject to temporary or permanent ban from the platform. A user is subject to permanent ban if by creating these multiple accounts they have violated §6.1 (Cheating and Hacking).